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Quality assured assessment processes:Evaluating staff response to change

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Malau-Aduli, BS and Zimitat, C and Malau-Aduli, AEO (2011) Quality assured assessment processes:Evaluating staff response to change. Journal of Higher Education Management and Policy, 23 (1). pp. 1-23. ISSN 1726-9822

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Abstract

Medical education is not exempt from the increasing societal expectations of accountability and this is evidenced by an increasing number of litigation cases by students who are dissatisfied with their assessment. The time and monetary costs of student appeals makes it imperative that medical schools adopt robust quality assured assessment processes. The success of these processes depends on the ability of faculty to determine the necessary changes required and manage the change process. Openness to change is critical; therefore, identifying the processes that facilitate staff openness constitutes an important step in better understanding how higher education institutions can ensure that staff members are willing to support and engage in change initiatives. This paper examines the contribution of the three attributes of the change model (content, process and context) in relation to staff openness to the quality assurance processes of assessment changes that were implemented at the University of Tasmania’s School of Medicine.

Item Type: Article
Journal or Publication Title: Journal of Higher Education Management and Policy
Page Range: pp. 1-23
ISSN: 1726-9822
Identification Number - DOI: 10.1787/17269822
Additional Information: © OECD 2011
Date Deposited: 20 Jun 2011 23:41
Last Modified: 20 Jun 2011 23:41
URI: http://eprints.utas.edu.au/id/eprint/11083
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