Artificial Intelligence Applications for Analysis of E-mail Communication Activities

Lim, MJH and Negnevitsky, M and Hartnett, J (2004) Artificial Intelligence Applications for Analysis of E-mail Communication Activities. In: International Conference On Artificial Intelligence In Science And Technology, 21 - 25 November 2004, Hobart, Tasmania.

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Abstract

E-mail is one of the most popular and widely used form of electronic communication used today. The patterns in the social interactions or contacts between people by e-mail can be analysed using social network analysis and user behaviour analysis. In this paper we provide a review of the work related to the areas of dynamic modelling and link prediction of social networks, and anomaly detection for detecting changes in the behaviour of e-mail usage. We then discuss about the benefits of applying artificial intelligence techniques to these fields.

Item Type:	Conference or Workshop Item (Paper)
Keywords:	email, electronic mail, e-mail, anomaly detection, behaviour analysis, complex networks
ID Code:	151
Deposited By:	utas eprints
Deposited On:	26 Jan 2005
Last Modified:	18 Jul 2008 19:38
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