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Knowledge strategies in the Tasmanian legal profession

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Campton, J (2000) Knowledge strategies in the Tasmanian legal profession. Honours thesis, University of Tasmania.

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Abstract

This thesis examined approaches used by three large Tasmanian legal firms to manage
knowledge as a strategic asset. Adopting an interpretivist philosophy with the
accompanying qualitative methodology, the study consisted of an in depth
investigation of literature, followed by nine semi-structured interviews, general
conversation and observation within three large Tasmanian legal firms. The nine
interviews were a priori coded.
The findings from the investigation supported the existence of two knowledge
strategies as indicated in the literature. The first is a codification strategy where
explicit knowledge is placed on a computerised Knowledge Management System
(KMS). The second is a personalisation strategy where knowledge workers convert
tacit knowledge in networks referred to as 'miniecologies' (Sveiby, 1997) or
'Communities of Practice (CoPs)' (Davenport & Prusak, 1998).
The results of this research indicated that large Tasmanian law firms prefer a
personalisation strategy, which appears to be contrary to the literature from America
and Europe where law firms are adopting codification strategies. Consequentially this
research challenges large Tasmanian law firms not to merely select the dominant
knowledge strategy presented in American and European literature, but rather to
carefully select the most appropriate strategy for their organisational requirements.

Item Type: Thesis (Honours)
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Date Deposited: 31 Mar 2014 05:08
Last Modified: 11 Mar 2016 05:54
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