International students, learning environments and perceptions: a case study using the Delphi technique

Abstract

While there are a number of reports on problems faced by international students in Australia, there is little information on the perceptions of such students relative to those of the academic staff teaching them. Using the Delphi technique, whereby problems identi® ed are narrowed by consensus, a study conducted at one Australian university highlighted some expected and some unexpected outcomes. Dif® culty understanding colloquial language, cost of tuition and feelings of isolation ranked highest amongst the problems cited by international students. Academic staff were critical of their own speed of lecturing, as well as international students’ poor writing and critical thinking skills.