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Stakeholder management capability: exploring the strategic management of dissenting stakeholder groups

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Wickham, M and Wong, TL (2009) Stakeholder management capability: exploring the strategic management of dissenting stakeholder groups. Corporate Ownership & Control, 6 (4). pp. 293-301. ISSN 1727-9232

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Abstract

Since its inception, Stakeholder Theory has served as an important corporate governance theory, providing an holistic framework for situation analyses and strategic decision-making. Since its conceptualisation, there has been a call to go beyond normative models of stakeholder management to explore the implications of ‘stakeholder conflict management’ and the development of ‘stakeholder management capabilities’. This paper undertakes an analysis of the regional Tasmanian state government’s approach to the management of dissenting stakeholder groups towards a controversial retail development. The paper provides a discussion of the manner in which their governance structure included the use of delay tactics, the abdication of responsibility, and the building of bureaucratic layers that effectively diluted the will of stakeholder groups to continue their dissenting activities.

Item Type: Article
Keywords: Stakeholder Theory; Stakeholder Management Capability; Dissenting stakeholder strategies.
Journal or Publication Title: Corporate Ownership & Control
Page Range: pp. 293-301
ISSN: 1727-9232
Date Deposited: 30 Jun 2009 05:14
Last Modified: 18 Nov 2014 04:00
URI: http://eprints.utas.edu.au/id/eprint/8787
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