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Supporting community knowledge brokers: information system challenges in breast screening service delivery

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Kelder, JC and Lueg, C and Turner, P (2008) Supporting community knowledge brokers: information system challenges in breast screening service delivery. In: Health Informatics Conference, 31 August - 2 September 2008, Melbourne.

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Abstract

This study aimed to understand the complexity of community knowledge brokering through a case study of the work practices and information management processes of a community recruitment and education officer within Breast Screen Tasmania (BST). More specifically, this research aimed to produce a set of design principles and guidelines for the development of mobile information technologies to support and enhance the practices and processes involved in brokering knowledge into a community. Critically, attention was paid to usually unacknowledged second-order effects of existing technologies within the environment as these technologies might add complexity to information management rather than reducing complexity.

Item Type: Conference or Workshop Item (Paper)
Date Deposited: 03 Feb 2010 23:21
Last Modified: 18 Nov 2014 04:08
URI: http://eprints.utas.edu.au/id/eprint/9601
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