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Integrating communities of practice in technology development projects


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Garrety, K, Robertson, PL and Badham, R 2004 , 'Integrating communities of practice in technology development projects' , International Journal of Project Management, vol. 22, no. 5 , pp. 351-358 , doi: 10.1016/j.ijproman.2003.08.003.

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Development projects usually benefit when expertise is drawn from diverse sources, including potential users. Orchestrating the involvement of disparate groups requires finding a balance between differentiation, when teams work separately, and integration, when groups meet to exchange knowledge. This paper argues that a "community of practice" perspective can help project managers achieve this balance, by drawing attention to the assumptions, interests, skills, and formal and tacit knowledge of the different groups involved. Using a case study as illustration, we show that integration can be achieved by ensuring that the developing technology is comprehensible to all groups concerned, and that it satisfies their various interests.

Item Type: Article
Authors/Creators:Garrety, K and Robertson, PL and Badham, R
Keywords: Managing projects; teams; culture; technology; innovation; communities of practice
Journal or Publication Title: International Journal of Project Management
DOI / ID Number: 10.1016/j.ijproman.2003.08.003
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