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Artificial Intelligence Applications for Analysis of E-mail Communication Activities


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Lim, MJH, Negnevitsky, M and Hartnett, J 2004 , 'Artificial Intelligence Applications for Analysis of E-mail Communication Activities', paper presented at the International Conference On Artificial Intelligence In Science And Technology, 21 - 25 November 2004, Hobart, Tasmania.

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E-mail is one of the most popular and widely used form of electronic communication used today. The patterns in the social interactions or contacts between people by e-mail can be analysed using social network analysis and user behaviour analysis. In this paper we provide a review of the work related to the areas of dynamic modelling and link prediction of social networks, and anomaly detection for detecting changes in the behaviour of e-mail usage. We then discuss about the benefits of applying artificial intelligence techniques to these fields.

Item Type: Conference or Workshop Item (Paper)
Authors/Creators:Lim, MJH and Negnevitsky, M and Hartnett, J
Keywords: email, electronic mail, e-mail, anomaly detection, behaviour analysis, complex networks
Publisher: University of Tasmania
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