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Artificial Intelligence Applications for Analysis of E-mail Communication Activities
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Lim, MJH, Negnevitsky, M and Hartnett, J 2004
, 'Artificial Intelligence Applications for Analysis of E-mail Communication Activities', paper presented at the International Conference On Artificial Intelligence In Science And Technology, 21 - 25 November 2004, Hobart, Tasmania.
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Abstract
E-mail is one of the most popular and widely used form of electronic communication used today. The patterns in the social interactions or contacts between people by e-mail can be analysed using social network analysis and user behaviour analysis. In this paper we provide a review of the work related to the areas of dynamic modelling and link prediction of social networks, and anomaly detection for detecting changes in the behaviour of e-mail usage. We then discuss about the benefits of applying artificial intelligence techniques to these fields.
| Item Type: | Conference or Workshop Item (Paper) |
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| Authors/Creators: | Lim, MJH and Negnevitsky, M and Hartnett, J |
| Keywords: | email, electronic mail, e-mail, anomaly detection, behaviour analysis, complex networks |
| Publisher: | University of Tasmania |
| Item Statistics: | View statistics for this item |
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