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New research instruments for government: measuring community engagement


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Adams, D and Hess, M 2006 , 'New research instruments for government: measuring community engagement', in Chris Duke and Lesley Doyle and Bruce Wilson (eds.), Making Knowledge Work: Sustaining Learning Communities and Regions , National Institute of Adult Continuing Education, Leicester, UK, pp. 67-83.

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Australian contemporary public administration is characterised by the re-emergence of community as a useful category across a range of policy-making and service delivery areas. The background to this introduction of social factors to balance the market oriented instruments of the New Public Management (NPM) has been the subject of considerable commentary (Smyth et al., 2005; Vinson, 2004; Considine, 2004). Less attention has been paid to the actual instruments needed to make community a practical part of policy making and public management. This chapter outlines progress to date in Victoria in establishing what could become a national measurement framework for engaging communities.

Item Type: Book Section
Authors/Creators:Adams, D and Hess, M
Keywords: Community engagement; public administration; policy making; service delivery; New Public Management
Publisher: National Institute of Adult Continuing Education
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