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Exploring socio-technical insights for safe nursing handover

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Wong, MC, Yee, KC ORCID: 0000-0003-2371-5327 and Turner, P ORCID: 0000-0003-4504-2338 2017 , 'Exploring socio-technical insights for safe nursing handover' , Studies in Health Technology and Informatics, vol. 241 , pp. 43-48 , doi: 10.3233/978-1-61499-794-8-43.

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Abstract

Current efforts to improve nursing handover frequently use prescriptive approaches based on research evidence of handover issues within a single nursing ward or nursing specialty. Despite reported handover improvement, few studies adequately consider the transferability of results to other nursing handover environments or acknowledge the unique attributes that supported sustained improvement. With the increasing diffusion of electronic tools it has become even more critical to ensure that socio-technical issues that may impact on the quality and safety of nursing handovers are identified. This paper describes a qualitative research project that examined nursing handover in three different wards - General Medicine, General Surgery and Department of Emergency Medicine in a tertiary teaching hospital. Through conduct of a detailed analysis of nursing handover processes, this paper highlights the similarities and differences in the handover among the three different wards and presents five key socio-technical insights to support safe nursing handover.

Item Type: Article
Authors/Creators:Wong, MC and Yee, KC and Turner, P
Keywords: nursing handover, patient safety, medical error, implementation science, continuity of care, handoff
Journal or Publication Title: Studies in Health Technology and Informatics
Publisher: IOS Press
ISSN: 0926-9630
DOI / ID Number: 10.3233/978-1-61499-794-8-43
Copyright Information:

© 2017 The authors and IOS Press. Licensed under Creative Commons Attribution Non-Commercial License 4.0 (CC BY-NC 4.0). https://creativecommons.org/licenses/by-nc/4.0/

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