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Design thinking for mHealth application co-design to support heart failure self-management




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Abstract
Heart failure is a prevalent, progressive chronic disease costing in excess of $1billion per year in Australia alone. Disease self-management has positive implications for the patient and decreases healthcare usage. However, adherence to recommended guidelines is challenging and existing literature reports sub-optimal adherence. mHealth applications in chronic disease education have the potential to facilitate patient enablement for disease self-management. To the best of our knowledge no heart failure self-management application is available for safe use by our patients. In this paper, we present the process established to co-design a mHealth application in support of heart-failure self-management. For this development, an interdisciplinary team systematically proceeds through the phases of Stanford University's Design Thinking process; empathise, define, ideate, prototype and test with a user-centred philosophy. Using this clinician-led heart failure app research as a case study, we describe a sequence of procedures to engage with local patients, carers, software developers, eHealth experts and clinical colleagues to foster rigorously developed and locally relevant patient-facing mHealth solutions. Importantly, patients are engaged in each stage with ethnographic interviews, a series of workshops and multiple re-design iterations.
Item Type: | Article |
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Authors/Creators: | Woods, LS and Cummings, E and Duff, J and Walker, K |
Keywords: | Co-design, Design Thinking, mHealth, application, heart failure, self- management |
Journal or Publication Title: | Studies in Health Technology and Informatics |
Publisher: | IOS Press |
ISSN: | 0926-9630 |
DOI / ID Number: | https://doi.org/10.3233/978-1-61499-794-8-97 |
Copyright Information: | © 2017 The authors and IOS Press. Licensed under Creative Commons Attribution Non-Commercial License 4.0 (CC BY-NC 4.0). https://creativecommons.org/licenses/by-nc/4.0/ |
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