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Design thinking for mHealth application co-design to support heart failure self-management

Woods, LS ORCID: 0000-0003-4811-4608, Cummings, E ORCID: 0000-0001-6501-7450, Duff, J ORCID: 0000-0003-1427-0303 and Walker, K ORCID: 0000-0002-0267-416X 2017 , 'Design thinking for mHealth application co-design to support heart failure self-management' , Studies in Health Technology and Informatics, vol. 241 , pp. 97-102 , doi:

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Heart failure is a prevalent, progressive chronic disease costing in excess of $1billion per year in Australia alone. Disease self-management has positive implications for the patient and decreases healthcare usage. However, adherence to recommended guidelines is challenging and existing literature reports sub-optimal adherence. mHealth applications in chronic disease education have the potential to facilitate patient enablement for disease self-management. To the best of our knowledge no heart failure self-management application is available for safe use by our patients. In this paper, we present the process established to co-design a mHealth application in support of heart-failure self-management. For this development, an interdisciplinary team systematically proceeds through the phases of Stanford University's Design Thinking process; empathise, define, ideate, prototype and test with a user-centred philosophy. Using this clinician-led heart failure app research as a case study, we describe a sequence of procedures to engage with local patients, carers, software developers, eHealth experts and clinical colleagues to foster rigorously developed and locally relevant patient-facing mHealth solutions. Importantly, patients are engaged in each stage with ethnographic interviews, a series of workshops and multiple re-design iterations.

Item Type: Article
Authors/Creators:Woods, LS and Cummings, E and Duff, J and Walker, K
Keywords: Co-design, Design Thinking, mHealth, application, heart failure, self- management
Journal or Publication Title: Studies in Health Technology and Informatics
Publisher: IOS Press
ISSN: 0926-9630
DOI / ID Number:
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© 2017 The authors and IOS Press. Licensed under Creative Commons Attribution Non-Commercial License 4.0 (CC BY-NC 4.0).

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