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The development and use of personas in a user-centred mHealth design project

Woods, L, Cummings, E ORCID: 0000-0001-6501-7450, Duff, J ORCID: 0000-0003-1427-0303 and Walker, K 2017 , 'The development and use of personas in a user-centred mHealth design project', in Proceedings of the 29th Australian Conference on Computer-Human Interaction , ACM Publications, New York, pp. 560-565 , doi: 10.1145/3152771.3156186.

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Abstract

Heart failure self-management can be complex and challenging. We are collaborating with healthcareprofessionals, patients and families to co-design a consumer mHealth application in support of heart failureself-management. Four patient-modelled personas, developed through ethnographic interviews, were used inco-design workshop activities to represent the patient experience and associated health challenges. We explainhow persona use benefited patients, the design team and the project lead in terms of efficiency, effectivenessand anonymity, in our commitment to developing a mHealth application which meets the needs of ourpatients and is clinically relevant.

Item Type: Conference Publication
Authors/Creators:Woods, L and Cummings, E and Duff, J and Walker, K
Keywords: mHealth; persona; user-centred design; hospital; healthcare
Journal or Publication Title: Proceedings of the 29th Australian Conference on Computer-Human Interaction
Publisher: ACM Publications
DOI / ID Number: 10.1145/3152771.3156186
Copyright Information:

Copyright 2017 the Authors

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