Open Access Repository
Emotional labour demands in enabling education: A qualitative exploration of the unique challenges and protective factors
Altmetric
AltmetricDownloads
Downloads per month over past year
ORCID: 0000-0003-4031-3709, Olds, A, Lisciandro, J, Jaceglav, M, Westacott, M and Osenieks, LM 2018
, 'Emotional labour demands in enabling education: A qualitative exploration of the unique challenges and protective factors'
, Student Success, vol. 9, no. 1
, pp. 23-33
, doi: 10.5204/ssj.v9i1.430.
|
PDF
Crawford et al...pdf | Download (264kB) | Preview |
Abstract
Students in enabling programs bring richness, diversity, and complexity to the teaching and learning environment. They are often from under-represented backgrounds, have experienced educational disadvantage or disruption, belong to multiple equity groups, and face academic and non-academic challenges, including mental ill-health. This pilot study explored academic staff experiences in teaching and supporting students in enabling programs. Using a collaborative autoethnographical approach, four members of a multi-institutional research group wrote first-person reflections in response to guiding questions. From generative and reflective discussions, different themes arose. A major theme was the high ‘emotional labour demands’ of teaching a vulnerable cohort, with both positive and negative effects on staff. Other major themes included: the diversity of emotional responses and coping strategies; the complex, sometimes contradictory, role of the enabling educator; the importance of communities of care and support; and the impact of witnessing students’ transformations. Within these themes, the challenges, rewards, and protective factors, which mitigate stress among enabling educators, were identified.
| Item Type: | Article |
|---|---|
| Authors/Creators: | Crawford, N and Olds, A and Lisciandro, J and Jaceglav, M and Westacott, M and Osenieks, LM |
| Keywords: | enabling education, preparation, mental health, staff (academic/teacher) perspectives, emotional labour demands, transformation, protective factors |
| Journal or Publication Title: | Student Success |
| Publisher: | Queensland University of Technology |
| ISSN: | 2205-0795 |
| DOI / ID Number: | 10.5204/ssj.v9i1.430 |
| Copyright Information: | Copyright 2018 The Authors. Licensed under Creative Commons Attribution 4.0 International (CC BY 4.0) https://creativecommons.org/licenses/by/4.0/ |
| Related URLs: | |
| Item Statistics: | View statistics for this item |
Actions (login required)
 |
Item Control Page |