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Designing for humans not robots (or vulcans)

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Lueg, CP ORCID: 0000-0003-1022-5724 and Twidale, MB 2017 , 'Designing for humans not robots (or vulcans)' , Library Trends , pp. 1-11 .

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Abstract

There is growing interest in embodiment in information seeking which we use as anopportunity to reconsider what we as designers of information interfaces aim for.While we have become quite good at developing interfaces that are effective atsupporting specific needs or needs that have been rendered specific we are still notgood at proving interfaces that reflect a key human characteristic and strength whichis being embedded in this world and being curious about it. While this discussion isrelated to research into serendipity (c.f. Erdelez et al 2016) we stay clear of this bodyof work since we feel the issue is a broader one: we seem to have got stuck designinginterfaces that are more suitable for patient, logical, rational robots (or Vulcans) thanfor mammals who get tired, bored, exited, irritated, intrigued or distracted, and whoeven change their minds about what they want to do.

Item Type: Article
Authors/Creators:Lueg, CP and Twidale, MB
Keywords: information behavior, information seeking, human computer interaction, interaction design, serendipity, situatedness, distraction, embodiment
Journal or Publication Title: Library Trends
Publisher: Gslis Publications
ISSN: 0024-2594
Copyright Information:

Copyright 2018 The Board of Trustees, University of Illinois

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