Open Access Repository

The diminished stakeholder: examining the relationship between suppliers and supermarkets in the Australian grocery industry

Grimmer, L ORCID: 0000-0002-6815-0932 2017 , 'The diminished stakeholder: examining the relationship between suppliers and supermarkets in the Australian grocery industry' , Journal of Consumer Behaviour, vol. 17, no. 1 , e13-e20 , doi: 10.1002/cb.1674.

Full text not available from this repository.

Abstract

This study examines the role of stakeholders in the context of the retail industry, specifically the Australian supermarket industry. Through the lens of stakeholder theory, it is argued that suppliers to the Australian supermarket duopoly (Coles and Woolworths) might be considered “diminished” stakeholders, that is, they lack in urgency, legitimacy, and power. Using a case study methodology, this study analyses two separate cases of Coles and Woolworths' treatment of suppliers during the period 2011 and 2014. In the two cases, Australian Federal Court proceedings were brought by the Australian Competition and Consumer Commission against both supermarkets for “unconscionable” behaviour towards their suppliers. The study also examines the impact of the relationship between Coles and Woolworths and their suppliers on consumers as the end-user in the chain of consumption. The paper argues that the ethical treatment of suppliers by supermarkets will lead to better outcomes for both suppliers and consumers and contribute to the long-term sustainability of the firm.

Item Type: Article
Authors/Creators:Grimmer, L
Keywords: stakeholder, suppliers, supermarkets, Australia
Journal or Publication Title: Journal of Consumer Behaviour
Publisher: John Wiley & Sons Ltd.
ISSN: 1472-0817
DOI / ID Number: 10.1002/cb.1674
Copyright Information:

Copyright 2017 John Wiley & Sons, Ltd.

Related URLs:
Item Statistics: View statistics for this item

Actions (login required)

Item Control Page Item Control Page
TOP