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Human error during the multilevel responses to three Australian bushfire disasters

Brooks, BP ORCID: 0000-0001-7954-6281, Curnin, SW ORCID: 0000-0001-5248-7250, Bearman, C and Owen, C ORCID: 0000-0002-1985-7886 2018 , 'Human error during the multilevel responses to three Australian bushfire disasters' , Journal of Contingencies and Crisis Management , pp. 1-13 , doi: 10.1111/1468-5973.12221.

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Abstract

The scale and complexity associated with the coordinated response to natural disastersinevitably produce human errors. However, little is known about the frequency and distribution of human error at different levels of coordination during disasters. The purpose of this research was to explore this phenomenon for selected catastrophic bushfires in Australia. To accomplish this, we used the Human Factors Analysis and Classification System that has been widely applied to accidents but is untested with respect to the complexity and temporality of disasters. The results identified that decision errors made during these disasters differed depending upon the level of coordination but were associated with information uncertainty, fatigue, coordination complexities, procedural violations, and degraded personal interactions.

Item Type: Article
Authors/Creators:Brooks, BP and Curnin, SW and Bearman, C and Owen, C
Keywords: human error, bushfires, multi-level response
Journal or Publication Title: Journal of Contingencies and Crisis Management
Publisher: Wiley-Blackwell Publishing Ltd
ISSN: 0966-0879
DOI / ID Number: 10.1111/1468-5973.12221
Copyright Information:

© 2018 John Wiley & Sons Ltd

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