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The dark side of emotion at work: Emotional manipulation in everyday and work place contexts

Hyde, J and Grieve, R ORCID: 0000-0002-5211-4179 2018 , 'The dark side of emotion at work: Emotional manipulation in everyday and work place contexts' , Personality and Individual Differences, vol. 129 , pp. 108-113 , doi: 10.1016/j.paid.2018.03.025.

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This study investigated whether self-reported willingness to emotionally manipulate (EM) day-to-day andwillingness to manipulate at work are related constructs, by analysing the factor structures and relationships ofthe Trait EM Willingness in General and Work Scale, as well as considering gender effects. Respondents (567employees; 365 females, 199 males, 3 other) were asked how often they engaged in various manipulative behavioursin day-to-day and work contexts. Exploratory and Confirmatory factor analyses analysed split halves ofthe responses. Three factors emerged: Work-Related Malicious EM Willingness, General Malicious EMWillingness, and Disingenuousness (items reflecting insincerity and deceit), demonstrating a contextual influenceon malicious EM. The three-factor structure fitted the data well and was reliable, however, discriminantvalidity was not evident as Work-Related and General Malicious EM Willingness were highly correlated. Thecorrelations demonstrate the trait-like consistency of malicious manipulation. The model achieved better fit forthe male data, indicating the superiority of items at measuring EM in males. Endorsement of malicious EM atwork was higher in males, consistent with the masculine-agentic and feminine-communal traits in social roletheory. These findings add to understanding of the dark side of emotion, and reveal another layer of complexityto this problematic work behaviour.

Item Type: Article
Authors/Creators:Hyde, J and Grieve, R
Keywords: emotional manipulation; emotional intelligence; dark side of emotion; trait emotional manipulation; workplace
Journal or Publication Title: Personality and Individual Differences
Publisher: Pergamon-Elsevier Science Ltd
ISSN: 0191-8869
DOI / ID Number: 10.1016/j.paid.2018.03.025
Copyright Information:

Crown Copyright © 2018 Published by Elsevier Ltd. All rights reserved.

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