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Collaboration in disasters: A cultural challenge for the utilities sector

Curnin, S ORCID: 0000-0001-5248-7250 2018 , 'Collaboration in disasters: A cultural challenge for the utilities sector' , Utilities Policy, vol. 54 , pp. 78-85 , doi: 10.1016/j.jup.2018.08.002.

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Abstract

Understanding the interdependency of organizations in a disaster is necessary to facilitate collaboration. Interdependencies in the utilities sector have traditionally focused upon the technical aspects of these dependencies. This research used empirical research methods that included an observational study of utility stakeholders during a real-time disaster. The study investigated the cultural challenges associated with the socio-cultural interdependencies that stakeholders from the utilities sector encountered when working in emergency management. Participants identified that a lack of legitimacy and trust created barriers to collaboration. The paper concludes with recommendations for the industry to address the potential cultural barriers encountered in a disaster.

Item Type: Article
Authors/Creators:Curnin, S
Keywords: emergency management, collaboration, swift trust, disaster
Journal or Publication Title: Utilities Policy
Publisher: Pergamon Press
ISSN: 0957-1787
DOI / ID Number: 10.1016/j.jup.2018.08.002
Copyright Information:

Copyright 2018 Elsevier Ltd.

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