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Thriving within the turbulence: a complexity theorizing approach to social innovation by nonprofit organizations

Taylor, R, Torugsa, A ORCID: 0000-0001-6563-4272 and Arundel, A ORCID: 0000-0001-6833-2472 2019 , 'Thriving within the turbulence: a complexity theorizing approach to social innovation by nonprofit organizations', in Ç Do and #287 and ru (eds.), Handbook of Research on Contemporary Approaches in Management and Organizational Strategy , IGI Global, Hershey, United States, pp. 36-62.

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This chapter embraces complexity theory as a basis for theorizing social innovation in nonprofit organizations (NPOs) operating in the Australian disability sector, which is currently grappling with the implementation of a disruptive policy reform leading to a paradigm shift in the funding of disability support services, the National Disability Insurance Scheme (NDIS). To cope and thrive within a new NDIS-fueled marketplace, disability NPOs need to pursue socially innovative agendas. Through a review of cross-disciplinary literatures on social innovation and the use of a complexity theorizing approach that integrates multiple theories (i.e. institutional theory, resource dependence theory, and user innovation theory), this chapter proposes a holistic complexity-based framework that can potentially: explain how disability NPOs develop social innovations operating at the edge of chaos, help improve the ability of research to tackle societal and managerial problems, and hence strengthen management scholarship.

Item Type: Book Section
Authors/Creators:Taylor, R and Torugsa, A and Arundel, A
Keywords: non-profit organisations, National Disability Insurance Scheme, NDIS, complexity theory, social innovation
Publisher: IGI Global
DOI / ID Number: 10.4018/978-1-5225-6301-3
Copyright Information:

Copyright 2019 IGI Global

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