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Co-design of a mobile health app for heart failure : perspectives from the team

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Woods, L, Roehrer, E ORCID: 0000-0001-6211-7747, Duff, J, Walker, K ORCID: 0000-0002-0267-416X and Cummings, E ORCID: 0000-0001-6501-7450 2019 , 'Co-design of a mobile health app for heart failure : perspectives from the team' , Studies in Health Technology and Informatics, vol. 266 , pp. 183-188 , doi: 10.3233/SHTI190792.

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Abstract

Using a Design Thinking and co-design methodology, hospital staff andconsumers developed a novel mobile health app for heart failure self-management.Various stakeholders engaged in three development stages: interviews, designworkshops and prototype iterations. Eleven of 18 co-design team members reflectedon the co-design process and design outcomes. A total of 144 data points werecollected: 96 about the co-design process and 48 about the design outcomes.Successes and failures reflect the strengths and weaknesses of operationalising codesign in practice. Overall, participants were surprised the design outcomes wereachieved. The app was considered a supportive tool for meaningful self-monitoringand patients believed the app would be applicable to their situations. Our findingssuggest that local co-design can be achieved through meaningful partnerships, andmanaging stakeholders was key to the project’s success.

Item Type: Article
Authors/Creators:Woods, L and Roehrer, E and Duff, J and Walker, K and Cummings, E
Keywords: co-design, patient engagement, participatory design, heart failure, digital health, mobile app, evaluation
Journal or Publication Title: Studies in Health Technology and Informatics
Publisher: IOS Press
ISSN: 0926-9630
DOI / ID Number: 10.3233/SHTI190792
Copyright Information:

© 2019 The authors and IOS Press.This article is published online with Open Access by IOS Press and distributed under the terms of the Creative Commons Attribution Non-Commercial License 4.0 (CC BY-NC 4.0).

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