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An exploration of the effect of age, experience and training on the EHR role in reducing medical errors: perceptions of health professionals

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Alanazi, BDF ORCID: 0000-0003-3485-0065, Butler-Henderson, K ORCID: 0000-0002-6082-2108, Siddiqui, N ORCID: 0000-0002-1841-3095 and Greenfield, D ORCID: 0000-0002-0927-6025 2018 , 'An exploration of the effect of age, experience and training on the EHR role in reducing medical errors: perceptions of health professionals', in K Butler-Henderson and L Westbrook and V Dimitropoulos (eds.), Proceedings of the HIMAA/NCCH 35th National Conference, Health Information Management: Engaging the Next Generation , Health Information Management Association of Australia Ltd, Australia, pp. 2-10 .

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Abstract

Introduction: The demand for quality health services has increased tremendously over the years.The government has been under intense pressure to increase the level of efficiency in servicedelivery. However, this pressure on health professionals has resulted in numerous medical errors.Aim/Objectives: The aim of this study was to probe the effect of age (years of working),experience (use) and training of healthcare professionals on the role of electronic health records(EHR) in reducing medical errors.Method: An online questionnaire was used by professionals working in primary healthcarecentres in Riyadh City, Saudi Arabia.Results: There were 1127 respondents particularly younger and older professionals (years ofworking as health professionals) perceived that EHR could have an important role in reducingmedical errors. Respondents aged 20–30 years of working in health profession had the highest(73.3%) level of satisfaction in using EHR to reduce medical errors. The 30–40 years (61.7%)experienced group (EHR use) agreed that experience with the EHR use in medical field has asignificant impact in reduction of medical errors, followed by those 20-30 years of experience.Similarly, 63.3% of the participants agreed that training in EHR usage in medical practice has amajor impact in reduction of medical errors and its impacts is evenly distributed among all thehealth professionals.Conclusion: Age, experience and training are statistically significant in influencing the attitude ofhealthcare professionals towards the adoption of electronic health records in reducing medicalerrors.

Item Type: Conference Publication
Authors/Creators:Alanazi, BDF and Butler-Henderson, K and Siddiqui, N and Greenfield, D
Keywords: EHR, primary care
Journal or Publication Title: Proceedings of the HIMAA/NCCH 35th National Conference, Health Information Management: Engaging the Next Generation
Publisher: Health Information Management Association of Australia Ltd
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