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New human capabilities in emergency and crisis management: from non-technical skills to creativity


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Brooks, B ORCID: 0000-0001-7954-6281, Curnin, S ORCID: 0000-0001-5248-7250, Owen, C ORCID: 0000-0002-1985-7886 and Boldeman, J 2019 , 'New human capabilities in emergency and crisis management: from non-technical skills to creativity' , The Australian Journal of Emergency Management, vol. 34, no. 4 , pp. 23-30 .

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Unprecedented future disaster events will require emergency managers to be creative in their thinking. The backbone of creativity is divergent thinking; cognitive thoughts that do not converge on one correct answer but diverge to a range of possible options. Preliminary research with emergency services organisations, not-for-profit organisations and the critical infrastructure sector identified an increase in creative output when personnel are given a set of constraints, both resources and context, in which to ‘think divergently’. Consequently, future challenges for decision-makers in emergency and crisis management is identifying when creativity is required and how to use constraints to enhance creativity when organisational cultures demand compliance. This paper provides an overview of creativity in the context of decision-making and what this means for future leaders in the sector.

Item Type: Article
Authors/Creators:Brooks, B and Curnin, S and Owen, C and Boldeman, J
Keywords: emergency management, creativity, disasters
Journal or Publication Title: The Australian Journal of Emergency Management
Publisher: Emergency Management Australia
ISSN: 1324-1540
Copyright Information:

Copyright 2019 The Authors. Licensed under Creative Commons Attribution-NonCommercial 4.0 International (CC BY-NC 4.0)

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