Open Access Repository

Digitally Empowered Workers and Authentic Leaders: The Capabilities Required for Digital Services

Crawford, J ORCID: 0000-0002-2191-6216 and Butler-Henderson, K ORCID: 0000-0002-6082-2108 2020 , 'Digitally Empowered Workers and Authentic Leaders: The Capabilities Required for Digital Services', in K Sandhu (ed.), Leadership, Management, and Adoption Techniques for Digital Service Innovation , IGI Global, Hershey, Pennsylvania, pp. 103-124.

Full text not available from this repository.

Abstract

The digital era has catalyzed the contemporary workforce and workplace. Employees are now required to develop skills that may be outdated in a matter of years, and be consciously aware that their society is evolving rapidly. This Chapter conceptualizes the characteristics of a digitally empowered worker to encompass awareness, creativity, agility, and a positive learning orientation. In doing so, the authors consider the way in which an authentic leader and authentic follower may influence the development of the digitally empowered. Authors present a model and its impact on digital innovation and digital productivity.

Item Type: Book Section
Authors/Creators:Crawford, J and Butler-Henderson, K
Keywords: digital literacy, digital fluency, digital, digital empowerment, authentic leadership, leadership, digital services
Publisher: IGI Global
DOI / ID Number: 10.4018/978-1-7998-2799-3.ch006
Copyright Information:

Copyright 2020 IGI Global

Related URLs:
Item Statistics: View statistics for this item

Actions (login required)

Item Control Page Item Control Page
TOP