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Lean thinking in leisure: continuously improving event volunteering and management

Hawkins, CJ ORCID: 0000-0002-7761-0451 and Bonney, MS 2019 , 'Lean thinking in leisure: continuously improving event volunteering and management' , Annals of Leisure Research, vol. 22, no. 3 , 362–372 , doi: 10.1080/11745398.2019.1568267.

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Abstract

The events industry is facing rapid societal change. Issues such asprofessionalization of the industry, competing funding streams, a crowdedmarket, and decreasing access to volunteer labour are creating an environment ofneed for solutions. This paper proposes the application of lean thinking as aplatform for simplification and continuous improvement in the event industry asa case example of potential broader relevance to the leisure industry. It scopes theevent industry context, discusses the concept of lean, and proposes the testing oflean as a philosophy and methodology to assist event organizers and theirvolunteers navigate the changing event industry context. This paper alsoexamines the potential benefits of lean to time poor volunteers to maximize thevalue of their participation.

Item Type: Article
Authors/Creators:Hawkins, CJ and Bonney, MS
Keywords: leisure, leisure management, events, volunteering, lean production, lean thinking, lean management, event management
Journal or Publication Title: Annals of Leisure Research
Publisher: Routledge
ISSN: 2159-6816
DOI / ID Number: 10.1080/11745398.2019.1568267
Copyright Information:

© 2019 Australia and New Zealand Association of Leisure Studies

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