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Workplace digitalization and work-nonwork satisfaction: The role of spillover social media

Farivar, F ORCID: 0000-0001-8413-8143 and Richardson, J 2020 , 'Workplace digitalization and work-nonwork satisfaction: The role of spillover social media' , Behaviour and Information Technology , pp. 1-12 , doi: 10.1080/0144929X.2020.1723702.

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Prior research has shown that the use of Information Communication Technology (ICT)outside work hours blurs work and nonwork boundaries, exacerbates work-life conflict, andnegatively impacts employees’ satisfaction. Conversely, personal ICT-use at work, orcyberloafing, has become an increasing concern among employers given its putative impact onindividual and organizational performance. We use the ‘dual-lens’ of Boundary theory and Settheory to conceptualize employees’ work-related ICT-use outside work hours and cyberloafingas a set-theoretic phenomenon reflecting ‘spillover social media’. Drawing on a survey of 403Australian white-collar employees and using a set-theoretic approach (fsQCA), we discuss thefollowing findings. First, spillover social media positively impacts work satisfaction amongpeople who are single and do not have children. Second, spillover social media positivelycontributes to nonwork satisfaction among married male participants who do not have children.Third, that parents only reported nonwork satisfaction if they did not engage in spillover socialmedia.

Item Type: Article
Authors/Creators:Farivar, F and Richardson, J
Keywords: spillover social media, cyberloafing, demographic features, work satisfaction, nonwork satisfaction
Journal or Publication Title: Behaviour and Information Technology
Publisher: Taylor & Francis Ltd
ISSN: 0144-929X
DOI / ID Number: 10.1080/0144929X.2020.1723702
Copyright Information:

© 2020 Informa UK Limited, trading as Taylor & Francis Group

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