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Modelling the supply chain impact of a digital terminal appointment systems parameters and user behaviours. A discrete event simulation approach

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Neagoe, M, Hvolby, H-H, Taskhiri, MS ORCID: 0000-0002-9871-361X and Turner, P ORCID: 0000-0003-4504-2338 2019 , 'Modelling the supply chain impact of a digital terminal appointment systems parameters and user behaviours. A discrete event simulation approach', paper presented at the Australasian Conference on Information Systems, 09-11 December 2019, Freemantle, WA.

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Abstract

This research-in-progress paper is part of an ongoing investigation that explores the role of informationand digital systems for understanding congestion challenges and management approaches in bulk cargomarine terminals and supply chains. This paper contributes to the broader investigation by developinga discrete-event simulation model to improve understanding of the impact of driver behaviors andscheduling parameters in the use of a digital terminal appointment system on truck flows in the supplychain and turnaround times at the terminal. The data supporting the simulation model was collectedfrom an RFID-enabled weigh-bridge system of an Australian terminal operator and GPS units mountedon trucks. Simulation results indicate that even low levels of system use can reduce truck turnaroundtimes and reduce service time uncertainty. Interestingly, the truck turnaround time benefits resultingfrom the use of the appointment system are particularly significant when the terminal operates at highcapacity.

Item Type: Conference or Workshop Item (Paper)
Authors/Creators:Neagoe, M and Hvolby, H-H and Taskhiri, MS and Turner, P
Keywords: terminal appointment system, congestion management, digital systems, transport management, logistics chains
Journal or Publication Title: Proceedings from the Australasian Conference on Information Systems
Copyright Information:

Copyright 2019 The Authors. This is an open-access article distributed underthe terms of the Creative Commons Attribution-NonCommercial 3.0 Australia License, which permits non-commercial use, distribution, and reproduction in any medium, provided the original author and ACIS are credited.

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