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Personal electronic healthcare records: What influences consumers to engage with their clinical data online? A literature review

Crameri, KA, Maher, L, Van Dam, PJ ORCID: 0000-0003-3341-6793 and Prior, S ORCID: 0000-0001-5782-9141 2020 , 'Personal electronic healthcare records: What influences consumers to engage with their clinical data online? A literature review' , Health Information Management , pp. 1-10 , doi: 10.1177/1833358319895369.

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Background: Online electronic records such as patient portals and personally controlled electronic health records(PEHRs) have been widely viewed as a key component to modernising the delivery of healthcare but the uptake of suchsystems has been slow. Objective: The purpose of this literature review was to determine what influences consumers toengage and interact with their clinical data online. Method: A scoping literature review following PRISMA guidelines wascompleted. Electronic patient record research published between January 2009 and December 2018 was included. Following screening and full-text reviews, a total of 64 records were included in this review. Results: Three key areas ofinfluence on consumer engagement with their clinical data online emerged: demographic factors affecting consumerinteraction with PEHRs; consumers’ perceived benefits and detriments of PEHR use; and the influence of PEHR use onconsumer empowerment and responsibility. Discussion: Consumer motivation and readiness for engaging with their clinicaldata online and their long-term ongoing use of these systems requires further exploration. Conclusion: As worldwiderates of consumer interactions with individual online clinical data remain low, what influences consumer engagement witha PEHR remains unknown. Further research into the consumer perspective of, and interaction with, a PEHR, needs to beundertaken to determine if factors such as frequent usage of the system by consumers leads to improved clinicaloutcomes.

Item Type: Article
Authors/Creators:Crameri, KA and Maher, L and Van Dam, PJ and Prior, S
Keywords: consumer health information, e-health, electronic health records, healthcare, health information management, personal health records
Journal or Publication Title: Health Information Management
Publisher: SAGE Publications
ISSN: 1322-4913
DOI / ID Number: 10.1177/1833358319895369
Copyright Information:

Copyright 2020 the author/s

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