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Recommendations for enhancing consumer safe food management behaviour with smartphone technology


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Bamgboje-Ayodele, A, Ellis, L ORCID: 0000-0002-1239-1470 and Turner, P ORCID: 0000-0003-4504-2338 2019 , 'Recommendations for enhancing consumer safe food management behaviour with smartphone technology', paper presented at the Australasian Conference on Information Systems, 9-11 December 2019, Perth, Western Australia.

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Addressing consumer food safety risks through transdisciplinary research efforts highlight the importance of leveraging the affordances of smartphone technology. However, existing smartphone apps are limited by having safe food management (SFM) information in silos, gaps in context-based user experience research and insufficient evidence that portrays comprehensive evaluation. This paper reports on a research, which aimed to investigate how the affordances of smartphone technology can be leveraged to enhance the provision of information and facilitate knowledge retention to improve SFM behaviours. The findings produce key recommendations for improving information campaigns that aim to enhance SFM behaviour. It reveals that emerging software design approaches should be leveraged while incorporating context-based design principles in apps for SFM information campaigns. It further reveals that consumers should be prompted with multiple cues to revisit SFM apps for knowledge reinforcement. Finally, it highlights the importance of a consumer-centric approach to the development of SFM information campaigns.

Item Type: Conference or Workshop Item (Paper)
Authors/Creators:Bamgboje-Ayodele, A and Ellis, L and Turner, P
Keywords: food safety, information technology, human behaviour
Journal or Publication Title: Proceedings of ACIS 2019
Publisher: AIS
Copyright Information:

Copyright 2019 Bamgboje-Ayodele, Ellis & TurnerCreative Commons Licencse: Attribution-NonCommercial 3.0 Australia (CC BY-NC 3.0 AU)

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