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Gaps Between Users and Designers: A Usability Study About a Tablet-Based Application Used on Ship Bridges

Man, Y, Lutzhoft, M ORCID: 0000-0002-3800-8126, Costa, NA, Lundh, M and MacKinnon, SN 2018 , 'Gaps Between Users and Designers: A Usability Study About a Tablet-Based Application Used on Ship Bridges', in NA Stanton (ed.), Advances in Intelligent Systems and Computing: Proceedings of the AHFE 2017 International Conference on Human Factors in Transportation , Springer International Publishing, Switzerland, pp. 213-224 , doi: 10.1007/978-3-319-60441-1_21.

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Abstract

In recent years, Information Technology (IT) applications have beendeveloped for the traditional shipping industry aiming at improving safety andefficiency, but the design vision is dominantly technology-centric without muchattention being given to the user’s actual work experience or needs. A usabilitystudy is an approach to uncover the gap between users and designers. Althoughthere is substantial research on usability, the values and usability of the tabletbasedapplications used on ship bridges have rarely been investigated. In thispaper, a tablet-based computer application was developed to provide decisionsupport to river pilots for passing under bridges in the Gothenburg area. Experiencedpilots were invited to participate in a simulated navigational environment.By exploring the potential barriers in using such novel applications on a bridge,this study aims to address the human factor concerns for future IT design anddevelopments in the maritime domain.

Item Type: Conference Publication
Authors/Creators:Man, Y and Lutzhoft, M and Costa, NA and Lundh, M and MacKinnon, SN
Keywords: human factors, usability, design, ship navigation, mobile application, human machine interaction
Journal or Publication Title: Advances in Intelligent Systems and Computing: Proceedings of the AHFE 2017 International Conference on Human Factors in Transportation
Publisher: Springer International Publishing
DOI / ID Number: 10.1007/978-3-319-60441-1_21
Copyright Information:

Copyright 2018 Springer International Publishing AG

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