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Knowledge-management issues in China's hotel industry

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Wong, TL, French, LE and Wickham, MD 2016 , 'Knowledge-management issues in China's hotel industry' , Annals of Tourism Research, vol. 57 , pp. 257-259 .

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Abstract

Empirically explores knowledge management processes in China's hotel industry. Presents three knowledge management issues inherent to China's hotel industry. Links Knowledge management practices to employer/industry-of-choice. Links knowledge management to employee recruitment, motivation and retention. Presents a research agenda for knowledge management in China's hotel industry.

Item Type: Article
Authors/Creators:Wong, TL and French, LE and Wickham, MD
Journal or Publication Title: Annals of Tourism Research
ISSN: 0160-7383
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ISSN 0160-7383

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