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Storescape and customer loyalty: Employee citizenship behaviour towards customer as a catalyst

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Gorji, M, Siami, S, Grimmer, L ORCID: 0000-0002-6815-0932 and Grimmer, M ORCID: 0000-0002-4076-2259 2021 , 'Storescape and customer loyalty: Employee citizenship behaviour towards customer as a catalyst' , Asia Pacific Journal of Marketing and Logistics .

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Item Type: Article
Authors/Creators:Gorji, M and Siami, S and Grimmer, L and Grimmer, M
Keywords: retail, marketing, department stores, consumer behaviour, customer loyalty
Journal or Publication Title: Asia Pacific Journal of Marketing and Logistics
Publisher: Emerald Publishing Limited
ISSN: 1355-5855
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Copyright © 2021, Emerald Publishing Limited

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