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Analysing the activity of work in emergency incident management


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Owen, C ORCID: 0000-0002-1985-7886 2007 , 'Analysing the activity of work in emergency incident management' , Activites revue `electronique, vol. 4, no. 1 , pp. 217-225 .

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The paper addresses the call by Rasmussen and Svedung (2000) for (i)
more research into emergency incident management and (ii) more attention
to be given to the nature of emergency-as-activity, rather than the current
preoccupation on organisational structures. Drawing on French-speaking
and Nordic approaches to activity, this paper proposes a taxonomy of
work activity focussed on emergency-as-activity. The taxonomy draws
on concepts found in ergonomic research into other HRO domains and
empirical analysis conducted in a related HRO environment (air traffic
control). The paper constructs a set of propositions that will be empirically
tested in a study investigating work activity in multi-agency emergency
incident management for bushfires in Australia. The taxonomy based on
related HRO environments emphasising communicative practices, proposes
that the most salient features of work activity in managing incidents will
be their spatio-temporal features, their complexity and the need to act
interdependently with others.

Item Type: Article
Authors/Creators:Owen, C
Keywords: activity theory, emergency incident management, coping with complexity
Journal or Publication Title: Activites revue `electronique
Publisher: activit`es
ISSN: 1765-2723
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