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The Socio-technical Foundations of Health Information Work

Mather, C ORCID: 0000-0002-4301-0028 and Whetton, S 2021 , 'The Socio-technical Foundations of Health Information Work', in K Butler-Henderson and K Day and K Gray (eds.), The Health Information Workforce: Current and Future Developments , Springer, Cham, Switzerland, pp. 55-69.

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Socio-technical values, principles, and theories are foundational knowledge for health information professionals. These emphasise that people who workwith technology are augmented by it, not subordinate to it. Applying them can contribute to more effective design, development, implementation, management, anduse of digital health and information systems. This chapter briefy describes theorigins and underlying values of the socio-technical approach. It then discussestheories and key concepts. The second section demonstrates the relevance of sociotechnical design to the health services in general and health information professionals, in particular. Examples from research and case studies are used to demonstratehow this workforce can apply socio-technical values and principles.

Item Type: Book Section
Authors/Creators:Mather, C and Whetton, S
Keywords: design. socio-technical, systems theory, technocentrism, humanism
Publisher: Springer, Cham
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Copyright 2021 The Author(s), under exclusive license to Springer Nature 55Switzerland AG

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