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Digital intrusions or distraction at work and work-Life conflict

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Abstract
Internet usage for non-work activities during work hours is an increasingly common concern among management scholars and practitioners as well as for employees, particularly in relation to its impact on work-life conflict and individual well-being. Drawing on memory for goals theory, this study investigates the distinction between digital intrusions and digital interruptions during work and their concomitant impact on work-life conflict. Using a set-theoretic approach to analyse data gathered from information technology (IT) professionals in Germany and Australia, we explain how a 2 * 2 matrix comprising non-work online messaging, or personal digital communication, during work and intrusion contributes to work-life conflict. A key finding is that employees reported work-life conflict only if they perceived private messaging as a source of intrusion rather than as a distraction. From a practical perspective, this finding suggests that employers may provide employees with micro-breaks to attend to perceived intrusions and thus reduce sources of work-life conflict. Contributions and suggestions for future studies are discussed.
Item Type: | Article |
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Authors/Creators: | Farivar, F and Esmaeelinezhad, O and Richardson, J |
Keywords: | digital distraction, digital intrusion, IT professionals, online messaging, work‐life conflict, work digitalization |
Journal or Publication Title: | New Technology, Work and Employment |
Publisher: | Blackwell Publ Ltd |
ISSN: | 0268-1072 |
DOI / ID Number: | https://doi.org/10.1111/ntwe.12235 |
Copyright Information: | © 2022 The Authors. New Technology, Work and Employment published by Brian Towers (BRITOW) and John Wiley & Sons Ltd. This is an open access article under the terms of the Creative Commons Attribution‐NonCommercial‐NoDerivs 4.0 International (CC BY-NC-ND 4.0) License, (https://creativecommons.org/licenses/by-nc-nd/4.0/) which permits use and distribution in any medium, provided the original work is properly cited, the use is non‐commercial and no modifications or adaptations are made. |
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