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The 'disease' of violence against health-care workers is a wicked problem. Managing and preventing violence in health-care

Jacob, A, McCann, D ORCID: 0000-0001-6321-2586, Buykx, P, Thomas, B, Spelten, E, Schultz, Rebecca, Kinsman, Leigh and Jacob, Elisabeth 2021 , 'The 'disease' of violence against health-care workers is a wicked problem. Managing and preventing violence in health-care' , Journal of Aggression, Conflict and Peace Research , doi: 10.1108/JACPR-08-2021-0629.

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Abstract

Purpose:This paper aims to illustrate the complexity of understanding and managing violent behaviour in health care. The authors will show how different perceptions of the reasons for violent behaviour, and linkages between violent behaviour and illness have contributed to the creation of a wicked problem and added significant complexity to the management of violence towards staff within health-care settings. This paper will conclude with a call for strong multi-disciplinary action to address this ongoing issue.Design/methodology/approach:A narrative review was undertaken to explore the ways that violence has been perceived in health care and the ways in which the concept of violence has moved from being seen as a criminal issue to being within the realms of disease. This paper will show the importance of understanding who is perpetrating violence in health care, why and in what settings. It will expound on the idea that considering violence as a consequence of disease necessarily adds a layer of complexity to both individual and organisational responses to violence towards health-care staff.Findings:Understanding the complexity in preventing and managing violence against health-care staff can assist policymakers and managers to develop multi-faceted approaches to violence prevention, including better recognition and understanding of perpetrators of violence.Originality/value:This paper provides a unique perspective on thinking about violence in health care and the implications of its complexity.

Item Type: Article
Authors/Creators:Jacob, A and McCann, D and Buykx, P and Thomas, B and Spelten, E and Schultz, Rebecca and Kinsman, Leigh and Jacob, Elisabeth
Keywords: violence, complexity, wicked problems, medicalisation of violence, perceptions of violence, violence in health care
Journal or Publication Title: Journal of Aggression, Conflict and Peace Research
Publisher: Emerald Publishing Limited
ISSN: 1759-6599
DOI / ID Number: 10.1108/JACPR-08-2021-0629
Copyright Information:

© Emerald Publishing Limited

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