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Cyber vulnerabilities and the tourism industry: developing a conceptual framework


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Olding, A and Turner, P 2007 , 'Cyber vulnerabilities and the tourism industry: developing a conceptual framework', paper presented at the 18th Australasian Conference on Information Systems : ACIS 2007, 4th December, 2007, Toowoomba, Qld.

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Available under University of Tasmania Standard License.


In the post 9/11 era tourism remains a growing global industry worth an estimated $2bn/day. In response to the
physical threat of terrorism, governments and industry have been very active in implementing changes.
However, it is noticeable as the industry becomes increasingly reliant on the Internet and other information
technologies how little discussion there has been of the potential threats from cyber vulnerabilities. As research
in the e-security and e-forensics domains highlights there has been a marked increase in the sophistication and
targeting of cyber attacks that has the potential to threaten individual firms, destination brands or the industry as
a whole.
In an effort to explore these potential vulnerabilities, examine their impacts and consider meaningful responses,
this research-in-progress paper outlines a developing conceptual framework for investigating these issues in a
coherent manner. This framework forms the basis for ongoing research into cyber vulnerabilities in the
Tasmanian tourist industry

Item Type: Conference or Workshop Item (Paper)
Authors/Creators:Olding, A and Turner, P
Keywords: Tourism, cyber vulnerabilities, conceptual framework, e-tourism.
Additional Information:

Aaron Olding and Paul Turner © 2007. The authors assign to ACIS and educational and non-profit institutions a
non-exclusive licence to use this document for personal use and in courses of instruction provided that the
article is used in full and this copyright statement is reproduced. The authors also grant a non-exclusive licence
to ACIS to publish this document in full in the Conference Proceedings. Those documents may be published on
the World Wide Web, CD-ROM, in printed form, and on mirror sites on the World Wide Web. Any other usage
is prohibited without the express permission of the authors.

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