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Touchstone, EE, Koslow, S, Shamdasani, PN and D'Alessandro, S 
ORCID: 0000-0001-7480-232X 2017
, 'The linguistic servicescape: speaking their language may not be enough'
, The Journal of Business Research, vol. 72
, pp. 147-157
, doi: https://doi.org/10.1016/j.jbusres.2016.10.008.
ORCID: 0000-0001-7480-232X 2017
, 'The linguistic servicescape: speaking their language may not be enough'
, The Journal of Business Research, vol. 72
, pp. 147-157
, doi: https://doi.org/10.1016/j.jbusres.2016.10.008.