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Items where Author is "Laud, G"
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Number of items: 16.
Article
Baker, J, Kearney, T, Laud, G ORCID: 0000-0001-7090-5575 and Holmlund, M 2021
, 'Engaging users in the sharing economy: Individual and collective psychological ownership as antecedents to actor engagement'
, Journal of Service Management
, doi: https://doi.org/10.1108/JOSM-08-2020-0300.
Laud, G ORCID: 0000-0001-7090-5575, Bove, L, Ranaweera, C, Leo, WWC, Sweeney, J and Smith, S 2019
, 'Value co-destruction: a typology of resource misintegration manifestations'
, Journal of Services Marketing
, doi: https://doi.org/10.1108/JSM-01-2019-0022.
Laud, G ORCID: 0000-0001-7090-5575, Chou, CY and Leo, Cheryl 2022
, 'Service system well-being: scale development and validation'
, Journal of Service Management
, pp. 1-35
, doi: https://doi.org/10.1108/JOSM-06-2021-0224.
Laud, G ORCID: 0000-0001-7090-5575 and Karpen, I 2017
, 'Value co-creation behaviour - role of embeddedness and outcome considerations'
, Journal of Service Theory and Practice, vol. 27, no. 4
, pp. 778-807
, doi: https://doi.org/10.1108/JSTP-04-2016-0069.
Leo, WWC, Laud, G ORCID: 0000-0001-7090-5575 and Chou, C 2019
, 'Service system well-being: conceptualising a holistic concept'
, Journal of Service Management, vol. 30, no. 6
, pp. 766-792
.
Leo, WWC, Laud, G ORCID: 0000-0001-7090-5575 and Yunhsin Chou, C 2022
, 'Digital transformation for crisis preparedness: service employees' perspective'
, Journal of Services Marketing
, pp. 1-20
, doi: https://doi.org/10.1108/JSM-07-2021-0249.
Conference or Workshop Item
Fitzgerald, S, Laud, G ORCID: 0000-0001-7090-5575, Reid, M, Chung, E, Farrell, L, Kachersky, L, Rahman, K, Robinson, L and Saldanha, N 2017
, 'Service system elements, value co-creation and well-being', paper presented at the 2017 Australia New Zealand Marketing Association Conference, 3-6 December 2017, Melbourne.
Fitzgerald, S, Laud, G ORCID: 0000-0001-7090-5575, Reid, M, Chung, E, Farrell, L, Kachersky, L, Rahman, K, Robinson, L and Saldanha, N 2017
, 'Service system elements, value co-creation and well-being', paper presented at the 2017 Australia New Zealand Marketing Association Conference, 3-6 December 2017, Melbourne.
Laud, G ORCID: 0000-0001-7090-5575, Karpen, I and Conduit, J 2018
, 'Customer creativity and willingness to contribute to co-creative innovation in online communities', paper presented at the 25TH IPDMC: Innovation and product development management conference, 10-13 June 2018, Porto, Portugal.
Laud, G ORCID: 0000-0001-7090-5575, Ranaweera, C, Leo, C, Sedighadeli, S and Roy, S 2019
, 'Frontline employees automated social presence (ASP) cocreation orientation', paper presented at the The 16th International Research Symposium on Advancing Service Research and Practice, June 10-13, Karlstad, Sweden.
Laud, G ORCID: 0000-0001-7090-5575, Ranaweera, C, Leo, C, Sedighadeli, S and Roy, S 2019
, 'Frontline employees automated social presence (ASP) cocreation orientation', paper presented at the The 16th International Research Symposium on Advancing Service Research and Practice, June 10-13, Karlstad, Sweden.
Conference Publication
Laud, G ORCID: 0000-0001-7090-5575, Conduit, J and Karpen, IO 2017
, 'Managing customers’ creativity for co-creative innovation', in L Robinson and L Brennan and M Reid (eds.),
ANZMAC 2017: Marketing for Impact
, RMIT University, Australia, p. 347
.
Laud, G ORCID: 0000-0001-7090-5575, Conduit, J and Karpen, IO 2017
, 'Managing customers’ creativity for co-creative innovation', in L Robinson and L Brennan and M Reid (eds.),
ANZMAC 2017: Marketing for Impact
, RMIT University, Australia, p. 347
.
Laud, G ORCID: 0000-0001-7090-5575, Karpen, I and Conduit, J 2018
, 'Customer creativity and willingness to contribute to co-creative innovation in online communities', in
25TH IPDMC: Innovation and product development management conference, Porto, Portugal 10-13 June 2018
, European Institute for Advanced Studies in Management, Portugal, pp. 1-2
.
Laud, G ORCID: 0000-0001-7090-5575, Karpen, IO and Conduit, J 2018
, 'Innovation in Online Communities: Conditions for Customer Creativity and Contribution', in
SERVSIG Proceedings
, IESEG: School of Management, France, pp. 807-811
.
Laud, G ORCID: 0000-0001-7090-5575, Leo, C and Chou, C 2018
, 'Service System Well-being: Conceptualising a Macro-Level Concept', in
SERVSIG Proceedings
, IESEG: School of Management, France, pp. 435-438
.
This list was generated on Thu Jun 1 02:14:57 2023 AEST.