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Items where Author is "Laud, G"

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Number of items: 12.


Laud, G ORCID: 0000-0001-7090-5575, Bove, L, Ranaweera, C, Leo, WWC, Sweeney, J and Smith, S 2019 , 'Value co-destruction: a typology of resource misintegration manifestations' , Journal of Services Marketing , doi:

Laud, G ORCID: 0000-0001-7090-5575, Chou, CY and Leo, Cheryl 2022 , 'Service system well-being: scale development and validation' , Journal of Service Management , pp. 1-35 , doi:

Laud, G ORCID: 0000-0001-7090-5575 and Karpen, I 2017 , 'Value co-creation behaviour - role of embeddedness and outcome considerations' , Journal of Service Theory and Practice, vol. 27, no. 4 , pp. 778-807 , doi:

Leo, WWC, Laud, G ORCID: 0000-0001-7090-5575 and Chou, C 2019 , 'Service system well-being: conceptualising a holistic concept' , Journal of Service Management, vol. 30, no. 6 , pp. 766-792 .

Leo, WWC, Laud, G ORCID: 0000-0001-7090-5575 and Yunhsin Chou, C 2022 , 'Digital transformation for crisis preparedness: service employees' perspective' , Journal of Services Marketing , pp. 1-20 , doi:

Conference or Workshop Item

Fitzgerald, S, Laud, G ORCID: 0000-0001-7090-5575, Reid, M, Chung, E, Farrell, L, Kachersky, L, Rahman, K, Robinson, L and Saldanha, N 2017 , 'Service system elements, value co-creation and well-being', paper presented at the 2017 Australia New Zealand Marketing Association Conference, 3-6 December 2017, Melbourne.

Laud, G ORCID: 0000-0001-7090-5575, Ranaweera, C, Leo, C, Sedighadeli, S and Roy, S 2019 , 'Frontline employees automated social presence (ASP) cocreation orientation', paper presented at the The 16th International Research Symposium on Advancing Service Research and Practice, June 10-13, Karlstad, Sweden.

Conference Publication

Laud, G ORCID: 0000-0001-7090-5575, Conduit, J and Karpen, IO 2017 , 'Managing customers’ creativity for co-creative innovation', in L Robinson and L Brennan and M Reid (eds.), ANZMAC 2017: Marketing for Impact , RMIT University, Australia, p. 347 .

Laud, G ORCID: 0000-0001-7090-5575, Karpen, I and Conduit, J 2018 , 'Customer creativity and willingness to contribute to co-creative innovation in online communities', in 25TH IPDMC: Innovation and product development management conference, Porto, Portugal 10-13 June 2018 , European Institute for Advanced Studies in Management, Portugal, pp. 1-2 .

Laud, G ORCID: 0000-0001-7090-5575, Karpen, IO and Conduit, J 2018 , 'Innovation in Online Communities: Conditions for Customer Creativity and Contribution', in SERVSIG Proceedings , IESEG: School of Management, France, pp. 807-811 .

Laud, G ORCID: 0000-0001-7090-5575, Leo, C and Chou, C 2018 , 'Service System Well-being: Conceptualising a Macro-Level Concept', in SERVSIG Proceedings , IESEG: School of Management, France, pp. 435-438 .

This list was generated on Tue Nov 29 02:00:21 2022 AEDT.